Terms and Cancellation Policies

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Cancellation policy

As a consumer, you are entitled to cancel your order in accordance with the following provision. In this context, the term “consumer” refers to any individual who enters into a legal transaction for purposes that cannot be linked to any commercial or independent business activities on the part of said individual.

Right of cancellation

You can cancel your contract declaration in text form (e.g. by letter, fax or e-mail) within 14 days without stating your grounds for doing so. The cancellation period shall be fourteen days, starting from the day on which the Contract is signed.

The date on which the notice of cancellation is sent shall be used to define whether or not the notice of cancellation has been provided within the cancellation period.

In order to exercise your right of cancellation, you must contact us at:

Schott Acting Studio, CEO Matthias Schott, Brunnenstr. 151, 10115 Berlin, Germany. E-mail: kontakt@schott-acting-studio.de

and provide us with a clear statement (e.g. a letter, fax or e-mail) informing us of your decision to cancel this Contract. You may use the enclosed cancellation form to cancel your Contract, though this is not mandatory.

The cancellation period shall be deemed to have been honoured if you send notice that you will be exercising your right of cancellation to us before the cancellation period expires.

Consequences of cancellation

If you cancel this Contract, we must repay without delay and within fourteen days following receipt of your notice of cancellation all the payments we have received from you, including delivery costs (with the exception of any additional costs resulting from you choosing a form of delivery other than the cheapest, standard type of delivery offered by us). Unless expressly agreed otherwise with you, we shall carry out this repayment using the same form of payment as used by you for the original transaction; under no circumstances shall we charge you a fee for this repayment.

If you have requested that we commence supplying you with the service during the cancellation period, you must pay us a suitable sum that covers the services provided up until the point at which you notified us that you would be exercising your right of cancellation with regard to this Contract, calculated as a portion of the total scope of services detailed in the Contract.

Exclusion of the right of cancellation

The right of cancellation does not apply to Contracts governing the supply of goods that are manufactured to customer specifications, are unambiguously tailored to the respective customer’s personal needs or, due to their nature, are not suitable for return, may spoil quickly or have exceeded their best-before date. Furthermore, the right of cancellation does not apply to the supply of audio or video recordings or of software, providing the seal on the supplied data media has been broken by you, nor to the supply of newspapers, magazines or periodicals, unless your declaration of contract has been provided via telephone. The right of cancellation shall also be nullified if we have provided the respective service in full and you provided your consent for us to commence provision of the service prior to the expiry of the cancellation period.

Sample cancellation form.pdf